Griffin Furniture FAQs | Custom Furniture, Shipping & Ordering Questions

Ordering & Customization

Can I customize the size?

Yes! Most of our furniture can be customized to fit your space. Contact us with your desired dimensions and we'll provide a quote.

Can I choose a different paint or stain color?

Absolutely. We offer a variety of paint and stain options and can often match colors as well.

Can I change the design?

In many cases, yes. We build furniture to order and can often adjust layouts, hooks, cubbies, drawers, and other features.

Production & Shipping

How long does it take to build my furniture?

Our current production time may vary throughout the year depending on orders at a given time.

Do you offer free shipping?

Yes! We offer free shipping within the continental United States.

How is my furniture delivered?

Most items are delivered curbside by one of our trusted furniture carriers.

Will I need to assemble the furniture?

Many of our larger pieces arrive in sections for easier transportation and installation. Assembly depends on item, contact us if you have questions!

Product Information

What materials do you use?

We use quality furniture-grade materials selected for durability and appearance. Material selection may vary depending on the piece being built.

Can furniture be secured to the wall?

Yes. We recommend anchoring larger pieces to the wall for safety.

Returns & Cancellations

Can I return a custom order?

Because each piece is built specifically for the customer, custom orders are generally non-refundable once production has begun.

What if my furniture arrives damaged?

Please inspect your furniture upon delivery and contact us immediately if there is any shipping damage.